• DR. BAILIE
    DR. BAILIE
    Founder/President and CEO
  • MICHELLE PATTI
    MICHELLE PATTI
    Director of Medical-Legal Services & Director of Surgical Services
  • SAMANTHA HOYT, LPN
    SAMANTHA HOYT, LPN
    Clinical and Administrative Assistant
  • PATRICIA GRANADO
    PATRICIA GRANADO
    Appointment Scheduling/Administrative Assistant
  • JAN WOOD
    JAN WOOD
    Administrative Assistant
  • JANNA SCHLUETER
    JANNA SCHLUETER
    Back Office Assistant
  • ARCY DE LA CRUZ
    ARCY DE LA CRUZ
    Industrial Specialist/Appointment Scheduler/Administrative Assistant
DR. BAILIE
Founder/President and CEO

Dr. Bailie founded AzISKS in 2015 in an effort to change how specialty Orthopedic Care is delivered. Due to drastic changes in the medical landscape over the last 20 years, Dr. Bailie realized that the patient-physician relationship was quickly being eroded by government regulations/reporting requirements and the denial of services by the insurance industry. Many medical practices were forced to grow larger while becoming more impersonal, with care provided by mid-level providers such as physician assistants and nurse practitioners. Others were being swallowed by hospital based systems, consisting of many layers of management who have to worry more about the bottom line than actual high quality, personal patient care. Dr. Bailie felt strongly that a tertiary referral sub-specialist, such as a physician devoted to knee and shoulder surgery, could not adequately serve his patients with the level of expertise necessary for optimal results under these circumstances. Thus, after nearly 20 years in a large specialty group practice, he decided to venture out and form AzISKS with an emphasis on personalized patient-centric care.

With degrees from the University of Michigan, Indiana University, Northwestern University and Baylor Sports Medicine Institute, Dr. Bailie is a recognized leader in knee and shoulder surgery and a frequent invited lecturer and Orthopedic course instructor around the world. He has patents in the United States and Europe, and has contributed to the development of several sports medicine implants and shoulder replacement devices. He has published and presented his research and outcomes over the years at small specialty courses, as well as, large multi-national meetings, attended by thousands of medical professionals, in the U.S. and abroad.

Aside from his medical knowledge and meticulous skill, for which he is well recognized by his peers and patients, Dr. Bailie also has been requested to serve in a variety of administrative roles over the course of his career. These include consultant to numerous orthopedic device companies (e.g. Biomet, Smith-Nephew, Arthrex, Breg, PLUS Orthopedics, Tornier, ORATEC and others), Chief of Orthopedic Surgery and Chairman of the Department of Surgery at Scottsdale Healthcare Shea (now HonorHealth), medical advisor to medical technology startups, healthcare information technology and regenerative medicine companies and team physician/medical staff member for numerous high schools, Division I, II AND III NCAA sports, multiple professional sports teams (including several NBA, NFL, WNBA, NHL, Major and Minor League Baseball, Indoor Arena Football), Olympic programs, PGA Tour, ATP Tennis (including Women’s Fed Cup Team) and many amateur and professional sporting events (e.g. marathons, triathlons). He has served on the board and provided expertise for both private and non-profits entities.

His volume of patients speaks for itself, as people seek his medical and surgical expertise from around the world, often traveling to Arizona specifically to have him provide them with high quality care. It is his goal to preserve and enhance the patient experience as he continues to reinvent how Orthopedic sub-specialty care is delivered. He may be reached directly at dsb@AZISKS.COM.

MICHELLE PATTI
Director of Medical-Legal Services & Director of Surgical Services

Michelle earned her associates degree in nursing at Louisiana State University and has worked in clinical medicine throughout her career. She has managed multi-physician offices as well as private practices where her responsibilities included accounts payable, authorizations/referrals, credentialing, data tracking, marketing, payroll, staffing, patient financial counseling, surgery coordination/scheduling, and insurance verifications. Michelle has worked with Dr. Bailie for several years and is committed to excellence in all that she does, making her an integral part of AzISKS and its success. LEGAL@AZISKS.com SURGERY@AZISKS.com

SAMANTHA HOYT, LPN
Clinical and Administrative Assistant

Samantha received her LPN in 2004 from Hocking Community College in Ohio and was employed in a variety of roles at Camden Clark Medical Center in West Virginia. Her nursing duties in the intensive care and emergency room settings included patient-procedural, administrative and care for patients from pediatric to geriatric from admission to discharge. Sam gravitated to orthopedics and gained extensive experience in all aspects of Orthopedic care. She joined an Orthopedic practice in Phoenix in 2010 and began working as Dr. Bailie’s clinical nursing assistant in 2013. Samantha’s dedication and work ethic is evident in all that she does and AzISKS is thrilled to have her as an integral member of our team.

PATRICIA GRANADO
Appointment Scheduling/Administrative Assistant

Patricia’s broad knowledge base is the result of her extensive medical background. After completing school to be a medical assistant in 1990, she began her career working for a family practice physician. In 2005, Patricia transitioned to the critical administrative positions of appointment scheduling and insurance authorizations specialist for an oncology practice. She then worked for a home health company, maintaining clinician schedules, medical records, patient intake and customer service. She took these skills to a new position in a local law firm, where she was instrumental in organizing client medical records. From 2012 to 2015, she worked at a large orthopedic practice as referral coordinator, appointment scheduler and insurance authorizations assistant. AZISKS is proud to have Patricia as part of the team where she will apply her expertise as she manages triaging calls and appointment scheduling. She can be reached at 480-264-6995 OR at appointment@azisks.com.

JAN WOOD
Administrative Assistant

Jan grew up in the Midwest and graduated from The University of Arizona. She perfected her customer service skills while working as a Delta Flight Attendant where she was known for her sincerity as well as her ability to anticipate and accommodate others’ needs. Jan then taught a literacy program in the Tucson Unified School District where she applied her listening and problem solving capabilities on a daily basis and further developed her aptitude for attentiveness. Jan and her family are competitive athletes, and Dr. Bailie’s patients, and understand the necessity for excellence in Orthopedics and appreciate the high standards that Dr. Bailie demands. Jan believes in the principles of honesty, integrity and positive communication and is an integral part of the AzISKS team.

JANNA SCHLUETER
Back Office Assistant

Janna earned her Bachelor’s Degree in Business from the University of Iowa, where she was a competitive athlete in Track and Field. Upon graduation, she moved to Phoenix and began working in the insurance industry where she honed her business and problem solving skills. Following, she joined the information systems company, CyCare Systems. Janna was able to gain extensive experience in Medical Group Practices and Information Systems, while serving in many capacities, including education/ training, sales/ support and marketing. Janna’s tenacity, combined with her warmth and sincerity, allowed her to easily transition to becoming a team member of Dr. Bailie’s staff at AzISKS. Here, she showcases and blends her medical and business knowledge, customer service talents and passion for athletics with the appreciation of high quality orthopedic care.

ARCY DE LA CRUZ
Industrial Specialist/Appointment Scheduler/Administrative Assistant
Arcy joins AZISKS with 15 years of orthopedic office experience. She has served numerous roles over her career and understands the unique requirements of the orthopedic office. She has extensive background in handling the complex tasks associated with Worker’s Compensation claims injuries and claims. Arcy handles appointment scheduling for both industrial and non-industrial patients, medical record organization, authorizations for tests, referrals and physical therapy in addition to many other important administrative tasks at AzISKS.